Screen
Confirm that the cargo, geography, timeline and value justify detailed route work.

Operations
Heavy-lift delivery is built on permission, trained people, controlled sites, maintained equipment and a clear response when the plan changes.
MISSION FLOW
The first flight is the end of the planning process—not the beginning.
Confirm that the cargo, geography, timeline and value justify detailed route work.
Inspect both sites, map obstacles and people, check airspace and define the ground-control areas.
Build or apply the relevant risk assessment, operating manual and operational-authorisation pathway.
Verify cargo rigging, crew positions, communications, contingencies and abort criteria.
Brief, inspect, load, fly, monitor, deliver and maintain sterile operating areas.
Log the flight, aircraft state, route evidence, maintenance actions and lessons for repeat operations.
OPERATING EVIDENCE
The exact set depends on the approved operation, aircraft and country. These are the core workstreams.
Company records, UAS operator registration, accountable roles, data protection, client terms and subcontractor controls.
Concept of operations, SORA or applicable risk assessment, operating manual, compliance evidence and authority decision.
Pilot and crew training, role competence, medical fitness where required, currency, recurrent training and duty records.
Aircraft records, serials, configuration control, maintenance programme, inspections, defects, batteries and software status.
Site survey, airspace check, weather, NOTAMs, payload sheet, risk controls, briefing, flight log and post-flight review.
Emergency response plan, lost-link and containment procedures, reporting process, investigation and corrective actions.
INSURANCE
Specialist aviation advice is required before trading. The insurance programme normally needs to consider the following layers.
01Aviation third-party + war-risk liabilityEC 785/2004-compliant cover. The under-500 kg band is 0.75 million SDR per accident; contract limits may be higher.
02Cargo liability / goods in transitCAA guidance states 22 SDR per kilogram minimum cargo liability, but customer value, exclusions and contract limits must be agreed.
03Hull and aviation equipmentAircraft, batteries, parachutes, payload systems, controllers, charging and ground equipment.
04Employers' liabilityCompulsory once employing staff, normally at least £5 million from an authorised insurer.
05Public, motor and property liabilityGround operations, vehicles, premises, client sites and non-aviation third-party exposure.
06Professional indemnity + cyberRoute advice, engineering, data, systems, contractual error and security incidents.
PRIMARY GUIDANCE
LIFTGRID starts with the operating case, not the sales promise.
Start an operational assessment